We strongly encourage parents to be a part of the therapeutic team. If your child is young and or fearful of new situations, it may be helpful for you to sit in while the evaluation is taking place. However, some children may actually perform better when the parent is not present.
We suggest that you talk to your therapist about this before you schedule your first appointment. If the evaluation is current, and contains all the information that is needed to begin treatment we can use it, but we may need additional information.
We ask that payment for the initial evaluation be made at the time of service. We will submit electronically to BCBS and some other insurance companies. Insurance copays are due at the time of treatment unless a credit card is on file. Each independent provider accepts cash, checks, Master Card and Visa.
Capable Kids is open Monday-Friday from 8 to 7, and Saturday 8-2. Hours may vary depending on your therapist or time of year.
All of the therapists are certified and licensed in their respective fields. Our therapists have extensive training beyond the requirements of certification. We strongly encourage learning through continuing education.
We understand and appreciate a cancellation when your child is ill. Illness calls can be made prior to 8:00 a.m. on the day of the session. We require a 24 hour notice for all other cancellations.
We ask that a doctor’s order for evaluation and or treatment be in place prior to your first visit.
Generally, insurance companies will pay for an initial evaluation. It is your responsibility to check your policy to determine what is required by your insurance company prior to your child’s appointment. For example, the insurance company may require a doctor’s order or a pre certification.
Each child’s needs vary. This is a question which can be answered by your therapist after the initial evaluation.
Parents are requested to stay in the building. Your child may need you. At other times, the therapist might request your attendance in order to teach, explain or demonstrate activities that you might be asked to perform at home.
Presently, we are contracted by Blue Cross Blue Shield and Aetna. We are happy to look into other insurance contracts.
Yes. Siblings may wait in our child friendly waiting room in the clinic.
Yes. Many of our therapists are DSCC approved.
Yes. Our therapists are well trained and have numerous years treating the birth to three child. We are participating providers in the Illinois State Early Intervention Program.
Not at this time.
